The service and support have been really, really incredible from A to Z.
Director of Customer Support, eBay
KANA Technical Support Login
Registered users can log in below to their portals. Once you log in, a tutorial will help you navigate the portal.
If you do not have an existing account, you can request one by emailing your name, phone, company and address information to support@kana.com
Alternatively, to request support you may email us at support@kana.com or call us at one of the numbers listed on the Hours of Operation tab.
Registered users can log in below to their portals. Once you log in, a tutorial will help you navigate the portal.
If you do not have an existing account, you can request one by emailing your name, phone, company and address information to support@kana.com
Alternatively, to request support you may email us at support@kana.com or call us at one of the numbers listed on the Hours of Operation tab.
KANA Education and Customer Care
Worldwide training and technical support for KANA products
When you choose KANA, you choose a services organization dedicated to helping you achieve the highest level of customer satisfaction while reducing costs for customer interactions. KANA delivers end-to-end training and customer care that enable you to optimize your service operations for always exceptional customer service interactions.
KANA Education Center - KANA offers a flexible curriculum of courses on how to implement, configure and optimize KANA products to meet business objectives. Designed to fit your specific learning needs, KANA courses can be delivered in KANA classrooms, over the Web, or even on-site at your location.
KANA Customer Care - KANA Customer Care provides an experienced team of support representatives and engineers dedicated to delivering outstanding service. In addition, a personalized Web portal allows you to initiate and track requests as well as tap into the same resources used by KANA support staff to answer questions and resolve issues.
KANA Education Center - KANA offers a flexible curriculum of courses on how to implement, configure and optimize KANA products to meet business objectives. Designed to fit your specific learning needs, KANA courses can be delivered in KANA classrooms, over the Web, or even on-site at your location.
KANA Customer Care - KANA Customer Care provides an experienced team of support representatives and engineers dedicated to delivering outstanding service. In addition, a personalized Web portal allows you to initiate and track requests as well as tap into the same resources used by KANA support staff to answer questions and resolve issues.
Contacts
For information about courses, schedules and delivery options, please contact
education@kana.com
To learn more about customer care programs or for assistance, please contact
support@kana.com
education@kana.com
To learn more about customer care programs or for assistance, please contact
support@kana.com