How To Make Social Media Data Actionable
Do You Hear What Your Customers Are Saying Right Now About Your Company? Good business starts with good listening.
During this webcast, you’ll hear how Yahoo! established an online customer feedback program and about the impact it has had on their business. You’ll learn what all marketing professionals should know about online customer feedback best practices and understand how to collect, analyze and report customer experiences in order to better guide your decisions regarding loyalty programs, customer care and product development. If listening and responding to direct customer feedback is good business, shouldn’t you be listening too?
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