To learn how KANA service solutions can help your organization deliver a great customer experience, call 1-800-737-8738
Tel: 650-614-8300
Fax: 650-614-8301
Tel: 650-614-8300
Fax: 650-614-8301
KANA Services Overview
Achieve outstanding business results with KANA consulting and OnDemand services
KANA offers consulting and OnDemand services designed to maximize the value of your investment in KANA solutions.
Consulting Services
KANA consulting services are designed to ensure the success of your project. They include Solution Planning and Implementation services tailored to your exact business requirements. The KANA Professional Services team brings extensive product knowledge and more than 10 years of best-practice expertise to each engagement. Combined with the project management, vertical expertise, deployment and integration skills of KANA’s partners, KANA consulting services ensure a sound business strategy and effective implementations that produce rapid time-to-value and optimized service operations.
KANA OnDemand: Software as a Service
KANA OnDemand offers an alternative to on-site deployment for KANA customer self-service, knowledge management, email, and Web collaboration solutions. With KANA OnDemand, you can enhance the quality and efficiency of your customer service while eliminating the costs to install and maintain hardware and software. KANA OnDemand offers multi-channel customer interactions in a highly secure environment that is fully equipped to deliver the security, reliability and performance needed for high volume customer service operations.
Consulting Services
KANA consulting services are designed to ensure the success of your project. They include Solution Planning and Implementation services tailored to your exact business requirements. The KANA Professional Services team brings extensive product knowledge and more than 10 years of best-practice expertise to each engagement. Combined with the project management, vertical expertise, deployment and integration skills of KANA’s partners, KANA consulting services ensure a sound business strategy and effective implementations that produce rapid time-to-value and optimized service operations.
KANA OnDemand: Software as a Service
KANA OnDemand offers an alternative to on-site deployment for KANA customer self-service, knowledge management, email, and Web collaboration solutions. With KANA OnDemand, you can enhance the quality and efficiency of your customer service while eliminating the costs to install and maintain hardware and software. KANA OnDemand offers multi-channel customer interactions in a highly secure environment that is fully equipped to deliver the security, reliability and performance needed for high volume customer service operations.
