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What is the ideal service experience for your customers? What are the real world constraints your business faces every day? Talk to KANA experts and use our resources to achieve a better balance.

KANA Education

Sharpen your KANA skills and interact with peers from around the globe at our open-enrollment educational events.

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Customer Experience Management Blog

Check out the latest in service experience strategy and more…

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Consulting Services

Helping clients achieve outstanding business results.

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Customer Stories

Is positive growth having a negative effect on service? That's the reality for many companies during periods of expansion. Read how some KANA clients met this challenge.


Governments and companies worldwide are facing ever-tightening budgets. See how cities from London to San Francisco are balancing budget constraints with increasing citizen demands.


Learn from thought-leaders and hear what your peers in the field are saying.

White Papers

Here, you can learn how KANA improves customer service in different industries, keep on top of important trends and go in-depth on KANA technology.


Get all the specifics on KANA products and industry solutions.


You can count on KANA expertise and support around the world through our global network of trusted partners.