A New Era of Open Government
Open311 has emerged as a new, interoperable standard for communication between third parties and government. Strongly influenced by the Open Government Initiative of the Obama administration, the Open311 standard, pioneered and promoted by San Francisco and other key cities in North America, will allow developers to create applications based on this common standard, let citizens use their favorite applications, and provide cities streamlined integration of these applications into existing systems.
This webinar presentation outlines winning strategies in successfully implementing a knowledge solution – from project definition, to developing and evolving content, to measuring and declaring success.
At the forefront of this movement, Lagan CRM and long-time customer, the City and County of San Francisco, have teamed up to develop the new Lagan CRM Open311 Integration Toolkit to enable governments and citizens to exchange information in multiple message formats, acting as a multi-directional translation tool that forms an "intelligent glue".
Explore the power and possibilities of Open311 during this one-hour complimentary webinar.
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