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LAGAN Mobile Experience


Experience: Web Agent Social Mobile

Customer service accessible anywhere, anytime.

Your customers are already there. Join them. Optimize the customer experience in mobile channels. Harness the immediacy of mobile with instant notifications and automatic updates on the status of their issues. Be more responsive. And make it easy for customers to help themselves—to get information, make purchases and connect with you for help—right from the convenience of their mobile devices.

LAGAN Enterprise Mobile Experience

Mobile Experience Solutions

LAGAN Customer Mobile

LAGAN Mobile allows government organizations to quickly and effectively provide citizen access to services while on the move. This enables citizens and government to work together to highlight and resolve issues more quickly than previously possible.

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LAGAN Employee Mobile

LAGAN Employee Mobile allows public sector workers to easily view, accept, update and close cases while in the field on smartphones and tablets, improving worker efficiency and the accuracy of SLA response metrics.

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LAGAN Open311

LAGAN Open311 allows government organizations to seamlessly and efficiently connect compliant third-party mobile and Web apps to their LAGAN product suite implementation so their issues can be passed directly to the back office for processing.

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