Mobile Experience Solutions
KANA Case Management enables you to rapidly launch a self-branded app for customers to report issues, and create and track cases from their smartphones. Automatic updates are sent to customers as issues are resolved, allowing you to focus on taking care of issues while being responsive at little cost.
Mobile technology gives you the opportunity to do business with your customers wherever they go. Seize it with KANA Enterprise and its customer self-service solution designed for mobile. Put information and answers, account access and purchasing power—everything customers need for self-reliance—right at their fingertips.