We're looking forward to welcoming you to the 2011 KANA Customer Summit to join in the "Experience Revolution." This event is designed to help customers and partners get the most from KANA technologies that make good customer experiences possible and to share best practices with each other in a collaborative community-like setting.

Join us in London on September 27, 2011
Twickenham Rugby Stadium
Twickenham
TW2 7BA
REGISTER NOW FOR FREE

SPONSORS

ibmBrickstreet SoftwareSitepenExperian

XmbraceMacfarlaneNetcallQmatic

OpentextDatactics

  1. Hear in-depth case studies on driving value with KANA, Lagan and Overtone solutions, presented by leading commercial and public enterprises.
  2. Hear from world class keynote speakers on citizen and customer experience management.
  3. Engage in one-on-one meetings with KANA executives and product experts.
  4. Network with like minded individuals in targeted Birds of a Feather special interest groups.
  5. Take part in a personalized workshop and review on usability and user experience (back by popular demand).
  6. Industry and peer recognition at the KANA Awards Luncheon (you may be a winner).
  7. Talk with early adopters of Channel Shift Strategies
  8. Introduction to and training on the new My KANA Customer Support Portal.
  9. Interactive conversation, best practices and case studies surrounding emerging technologies such as mobile customer service, social listening, monitoring and analysis and cloud computing.
  10. The opportunity to obtain KANA certification in Response and IQ.

Watch what Mark Angel, KANA CTO, has to say about the value of attending the 2011 KANA Customer Summit.

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Why Attend the KANA Summit 2011
Message to Executive Management

The 2011 KANA Customer Summit brings together KANA, Lagan and Overtone customers and partners for a multi-day event. The Summit will feature:

  • Entertaining and thought-leading Keynote Speakers
  • Breakout sessions on solutions, case studies & best practices
  • Numerous networking opportunities with industry peers
  • Solutions Showcase featuring the latest innovations from our eco-system of divisions and partners
  • The opportunity to obtain KANA certification in Response and IQ

To learn more about the Agenda, please click here.

QUESTIONS

Questions, please email emeacustomersummit@kana.com