Gartner Customer 360 Summit 2011

Are you ready to take control of your service experience

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Is your IT equipped to deliver agile customer service? Join KANA at the Gartner Customer 360 Summit 2011 in Los Angeles on March 30 – April 1 to learn about our new approach to deliver adaptive service experience with KANA SEM.

Register Now

How Do You Stack Up?

Take a brief assessment to find out how effective your organization is at managing service experience. Find out how you compare with the industry's best and how to realize better ROI.

Hear from KANA Customers

Download customer case studies learn why half of the Fortune 100 companies today rely on KANA to balance customer interests with business goals for exceptional customer service.

Special Offer

Register with priority code CRMKA to save $300 on the standard rate of $2,150. Your special rate is $1,850.

Web: gartner.com/us/crm
E-mail: us.registration@eventreg.com
Phone: 1 866 405 2511

More Info

Agenda
Brochure
Sponsors
Keynotes and speakers
Venue and travel

Take a tour of KANA SEM to see how this solution:

Allows you to balance the competing demands of your customers and business
Enables you to monitor your key metrics in real-time
Delivers consistent service across all the channels you're already using
Gives you complete control of the service experience

Schedule a One-on-One Meeting

Several KANA SEM subject matter experts will be accessible at the Gartner Customer 360 Summit. Given the packed agenda, we'd like to schedule 30 min with you in advance of the show. Please contact Katie Sieck to schedule a mutually convenient meeting time.

Summit Features

Complimentary workshops
Gartner analyst sessions
One-on-ones with Gartner analysts
Gartner & 1to1 Media CRM Excellence Awards
User case studies
Exclusive online and on-site networking
Demonstrations by leading solution providers
Peer-to-peer networking

Enter to Win!

After you've spoken with one of our KANA SEM subject matter experts and seen KANA SEM in action, don't forget to enter our drawing for a chance to win a new Amazon Kindle. One winner will be selected at random and announced after the event via email.

About KANA

KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies. For more information, visit www.KANA.com.

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