Brick Street Software

Regions Served: China, Hong Kong, Japan, & Singapore

Software for Marketing

Brick Street Software's marketing applications were acquired from KANA Software in 2008 and have been deployed at the finest companies in the world for over 10 years.

Connect is a high-volume e-marketing and messaging platform. It is used by organizations that need to send emails and SMS messages to millions of customers for e-billing, e-marketing, and transactional messaging applications.

Enterprise Marketing Automation is a workflow-driven solution for managing complex customer-facing marketing programs. It is used by organizations to automate one-to-one marketing, lead management for complex sales cycles, and customer relationships to maximize lifetime customer value. Visit Brick Street Software online

IBM

IBM is the world's largest information technology company, with over 80 years of leadership in helping businesses innovate. IBM and KANA have been global strategic partners since 2000, offering a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of information technology to create superior business value and innovation that matters.

IBM is also the global market leader in SOA, with more than 7,000 customer implementations worldwide to date. IBM has a thriving community of greater than 120,000 architects and developers, 300 SOA-specific technology patents, 2,000 universities advancing the SOA curriculum, and leading IBM Business Partners including KANA to build on customer SOA skills, solutions, and practices. For more information on how IBM is helping clients to make smarter, faster decisions, please visit: http://www.ibm.com.

Virtuos

Regions Served: India & Malaysia

Founded by the Virtuoso Teams, Virtuos delivers information-driven business solutions redefining Customer Experience and Customer Relationships to achieve its customers' strategic objectives. As a trusted advisor to our customers, Virtuos partners with the very best to plan and execute a cutting edge solution to the growing organizations by blending our know-how of the business of technology and our thought leadership in delivering high impact performance. Virtuos has a broad range of marketing and technology capabilities led by experienced Virtuoso professionals drawn from the diverse domains.

Headquartered in India Virtuos offers end to end business Solutions to BPO/Contact Centers, BFSI, Retail, Telecom, Healthcare, Consumer Electronics and Online Internet businesses, and some of its clients include GE, a Fortune500 Company; Sutherland Global, a leading BPO; Standard Chartered Bank.

Virtuos implements Kana Solutions- Email Response, Chat & Co-Browse, Web Self-Service, Knowledge Management (KM) through qualified, and certified professionals. To learn more about our Kana Solutions visit Virtuos online.