If no agents are currently available to chat. Please fill out our Contact Us Form and we will contact you shortly.
The KANA customer experience management platform helps you deliver better, more efficient and personalized customer experiences—in the contact center, in social media and on your website. It’s why KANA technology powers the customer experience of over 900 businesses and government organizations worldwide, including half of the world’s leading one hundred.
Explore our solutions to see how your business can benefit.
KANA Agent Experience is designed to make every agent your best. Contact center agents navigate all resources in a unified desktop with a 360º view of the customer across channels. Guided contextually to information and answers, agents are more productive and the customer journey stays right on target.
Learn more »
Streamline service delivery, reduce costs and increase citizen engagement. From back-end process to front-line functionality, KANA Citizen Experience Suite brings efficiency to your service operations and to the service experience. End-to-end process management and a complete view of customers and cases across social, mobile, Web and contact center channels.
Learn more »
Balancing the competing demands of your customers and your business can be borderline impossible. Find equilibrium with KANA Customer Experience Management (CEM).