Yahoo!Yahoo! relies on KANA to listen to feedback from its customers and aggregate direct product feedback suggestions to identify hot topics, emerging issues and enhancement requests. Learn more by watching this video. Hear from more KANA customers here » |
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Priceline.comSee how Priceline.com delivers exceptional customer service with KANA multi-channel solutions. Hear from more KANA customers here » |
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San Francisco 311San Francisco handles millions of requests efficiently through every channel imaginable. See how San Francisco 311 works with an emphasis on the technology needed to integrate a call center with a learning database. Hear from more KANA customers here » |
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KANA makes every customer experience a good experience. As the leader in Service Experience Management (SEM), KANA gives managers total control over the customer service process, so they can take care of their brand while taking care of customers. By unifying and adapting customer journeys across the contact center, Web site and social community, KANA's solutions have reduced handling time, increased resolution rates and improved NPS at more than 600 enterprises, including half of the Global 100 and more than 200 government agencies. KANA is based in Silicon Valley and has offices worldwide. Terms & Conditions | Privacy Policy |
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