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About KANA


Transforming the customer service experience

 Service experiences that count, build great brands. That's why we're dedicated to building the innovative solutions that deliver them—for our customers and for yours.

About KANA

Our Mission

At KANA, we provide leading customer service solutions that empower our customers to create experiences that count for their customers – everywhere they engage. Together with our more than 900 customers worldwide, we are creating differentiated, personalized and integrated customer experiences via Web, mobile, social and agent channels.

Our Customers

KANA is proud to work with companies who have a relentless focus on customer service.

Learn more about our customers »

Our People

We unlock Service experiences that count for our customers. We’re a company that you will love to work with and we take our clients' Customer Service success very seriously. We bring passion and a ‘can do’ attitude to everything we do and are dedicated to ensuring you maximize the value you and your customers see from investment in KANA solutions.

Learn more about how we can support your success »

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