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KMWorld 100 Companies That Matter in Knowledge Management

March 1, 2007

KANA has been named to KMWorld's list of "100 Companies That Matter in Knowledge Management", identifying KANA as an organization at the forefront of knowledge management innovation.

About KANA Software, Inc.

KANA Software, Inc. is a world leader in innovative customer service solutions. KANA's solutions allow companies to deliver consistent service across all channels, including email, chat, call centers, and Web self-service, giving their customers the freedom to choose the service they want, how and when they want it. KANA's clients report double–digit increases in customer satisfaction, while reducing call volumes by an average of 20%. KANA's award-winning solutions are proven in hundreds of companies worldwide, including approximately half of the Fortune 50. For more information, please visit www.kana.com or call 1-800-737-8738.

NOTE: KANA is a registered trademark of KANA Software, Inc. All other company and product names may be trademarks of their respective owners.

Media Contacts:

Ted Rossman
New Venture Communications for KANA
914-432-7083
trossman@newventurecom.com

Lauren Dresnick
New Venture Communications for KANA
650-343-2735
ldresnick@newventurecom.com

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